We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Pines Federal, may collect from you, and how it is used. By using our website, www.pinesfederal.com, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

No mobile opt-in will be shared with third parties for marketing purposes.

Inquiries made through this website do not establish an attorney-client relationship. By submitting an inquiry, you agree to our privacy policy and terms & conditions

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

SMS Terms and Conditions: By providing your mobile phone number, you consent to receive SMS messages from Pines Federal related to case updates, important upcoming dates, and appointment reminders. Message frequency may vary. Standard message and data rates may apply depending on your carrier.

Opting Out

You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support

If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at 866-640-2649 or via mail Attn: Privacy Officer, 10101 Fondren Road, Suite 575, Houston, TX 77096.

SMS Privacy Policy

Your phone number will be handled in accordance with our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (866) 640-2649 or via mail Attn: Privacy Officer, 10101 Fondren Road, Suite 575, Houston, TX 77096.